A payments platform, built end-to-end
Every module below reads from the same underlying multi-channel transaction data — credit, debit, wire, ACH, and Zelle, across eleven distinct origination journeys (POS, e-commerce, mobile wallet, digital/branch/LoanIQ/batch/IVR wire, ACH batch, and Zelle mobile/online) spanning real-time and batch rails. It's one system, not five demos: transactions flow in, get observed, get triaged by AI when something breaks, and roll up into reconciliation and business reporting.
Observability
Simulates credit, debit, wire (digital, branch, LoanIQ, batch, IVR), ACH, and Zelle transactions across real-time and batch origination channels, with live SLIs, SLOs, and error-budget burn.
Incident Copilot
Watches the observability platform's telemetry and uses an LLM to independently diagnose likely root cause the moment a channel degrades.
Support Agent
A multi-turn, guardrailed conversational agent that answers questions about a specific transaction — grounded only in the live record it looks up, never invented. Evaluated with RAGAS and DeepEval.
Reconciliation
Batch-reconciles origination records against an independent settlement feed, flags breaks (missing, duplicate, mismatched, orphaned settlements), and stores full drill-down history in Postgres.
Business Insights
Payments economics per rail, a backtested revenue/volume forecast, and a rail-shift ROI scenario calculator — computed from the same shared transaction ledger as the rest of this platform.